What is a personal concierge?
A personal concierge is someone who can efficiently manage your To-do list. From running time consuming errands to making phone calls and organizing your home, a concierge has one focus in mind… you! Having a personal concierge allows you to create an ongoing relationship with your “team member” to provide professional, reliable, confidential and personal services.
How does this work?
We normally start our process either on the phone or if at all possible in person. During this time we will discuss what your unique life situation is like and create a way for you to offload some of your tasks so that you can achieve a calmer more efficient lifestyle. We will then review this plan with you to ensure you are receiving all the support you need, whether directly from Task Complete℠ or one of our preferred vendors. That’s all it takes, this is where you leave the worrying to us!
Who uses your services?
Anyone who needs more time and less stress in their life. We like to recognize that each of our clients is unique and has unique needs. Our clients range from Busy CEOs to single dads, Single Moms, business owners, seniors who live in nursing homes to patients who were just discharged from the hospital. We also have clients who use our services just during high demand times like during travel or over the holidays.
The beauty of our business model is that we are here FOR you When you need us!
Will you tell everyone what you do for me?
Your personal information and personal information are kept in complete confidence. We will gladly sign a confidentiality clause if the work requires one. This has been done with many of our clients so that they feel assured their proprietary and personal information is kept confidential. I jokingly tell people that you have to trust the person who comes into your home and sees your finances, tax records, dirty refrigerator ( don’t worry, we’ll wipe up the spilt milk ) and naughty bits drawer.
I am a busy professional and feel completely overwhelmed with multiple aspects of my business and personal life… Can you help with that?
Our years of experience and skills allow us to complete your tasks quickly and efficiently so you are able to focus on what is most important to you. Our services are ideal for these situations. We have the capacity to support both your personal and business needs.
Can someone help me once a week?
Yes. Our services are established to help you as often as necessary to provide you with the ongoing support you need.
This feels like a luxury. Aren’t these services just for celebrities?
Yes, celebrities do have their own personal assistant. They also have multiple full time assistants to cater to all of the celebrities needs. The great thing about personal concierge services is that you get THAT celebrity experience only when you need us at an affordable rate. Our expertise provides you with an ability to always have the support you need, allowing you to feel relieved and more productive. Our clients feel that the time they can spend with family, friends or doing other things is priceless.
How does billing for services work?
Our services are billed on an as need or retainer basis. That decision will be made by you during our consultation. We offer services at a lesser rate when blocks of time are purchased. All time is billed for in advance of services. You do not have to cover us with worker’s comp or take taxes out of our fees. We work as an independent contractor for you. We also encourage all of our clients to seek the advice of their tax professional as many of our clients use our services within their business as a tax deductible service.
What types of things “won’t you do”?
Haha! Glad you asked! We pride ourselves within this industry by saying we are your support in business in life as long as it is “legal, moral and ethical” ! Stop by the house and wash the dishes? Done! Drop off dohnuts at school for the big event? Done! Take all your gifts, wrap them, package them, address them and ship them? Done! Organize your kitchen pantry? Done! Check on your Mother in the nursing home 2x a week so you know she is being well cared for even if you can’t make it there personally 5 days a week? Done! Help arrange a car service, air conditioning repair, painter, roofer, contractor to redo your entire kitchen? We have that covered too! I hope you see now the vast variety of services that anyone can benefit from.
This is really new to me and I don’t know how to delegate. I like being in “control”.
We completely understand!! This is a very common concern many of our clients have agonized over! We often have clients who reach out to us and feel as if they have been “defeated” because they are asking for help. We love you, honor you and respect you!! Better yet, we congratulate you for stepping out of your fear and allowing the support to come in your life as you deserve it.
When we work with new clients who are still a little uneasy, we start off slow by relinquishing just 1 or 2 daunting tasks at first. Once you become familiar with the process and feel the immediate relief of having support in your life, the process becomes very freeing!
Many of our clients started just like this… delegating just 1 or 2 things then quickly have us take on more and more of the mundane tasks they don’t have time to do, don’t like to do or don’t know how to do. Quickly building a report with them and anticipating their every need.
What forms of payment do you take?
Payment can be made by check, paypal or credit card. Many of our clients have us keep a CC on file so that we can bill them on a regular basis not interrupting their day and saving them the time of writing a check.
I see you live in PA. What if I need help and I don’t live in PA?
This is a great question! We have resources across the globe to help you. We would be best able to assist you once we have a live conversation and find out exactly where you are located and what your current needs and struggles are. We have several clients who live across the US and one client who actually lives in the UK!
Ok Kelly… I am ready!! How do I start?
You can simply email us at firstname.lastname@example.org to set up a time that is convenient to have a personalized one on one discussion. OR simply pick up the phone and call us at 267-334-6927!
Thank you for your time and consideration!! The team of Task complete look forward to supporting you!